Frequently Asked Questions

If you have any questions you can see our FAQs below.

• Set data limit on your device.
• Deactivate all cloud storage except when and where it's necessary.
• Ensure that all background applications on your device does not run on data.

Make sure you are not connected to any other network that is not Airfree, either through data connection, WiFi card or LAN.

• Go to our sign-up page or log in portal using your email address and password.
• Select internet connection from the list of service provided.
• Select Airfree data plans.
• Insert your customer ID
• If you wish to renew your existing plan, simply click on "Renew Account"

This should be based on the data plan purchased by you.

• Visit to official company's site
• Check our customer care menu, click to continue
• You will be taking to the next page
• Log into your account
• Immediately, you will see your personal dashboard.